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Where are you located?
How Often Do You Ship?
How do you ship?
Why do you charge a handling fee?
How do you Handle Customs?


Where are you located?
I am located in NW Oregon. It is beautiful here! Visiting? Check out our Rose Gardens, Mt Hood and Multnomah Falls!

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How Often Do You Ship?
I ship Monday-Friday. If I only have 1-2 items to ship I often will wait until the next day to ship. I try to ship your item within 24 hours of payment, but ask that you give me up to 48 hours. Items paid for after Friday at 12 noon ship on Monday UNLESS I am able to get to shipping on Saturday. Weekends are for my family.

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How do you ship?
I ship under 13 ounces via First Class. Over 13 ounces, I will ship via Priority Mail. I know the shipping costs are high, we are all experiencing that. However, Parcel Post is no longer a reliable enough service to use. I have had more items lost. The extra $2 average price difference is worth knowing your item will get there!

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Why do you charge a handling fee?
Handling fees are typical of online or mail order companies. They cover the costs associated with shipping. In this case US .55 handling fee covers the delivery confirmation fee charged by USPS, the label & envelope it is mailed in and private insurance fee. The Internation fee is $1.00 and that is to cover the extra cost associated with International packaging & shipping.

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How do you Handle Customs?
I do not mark customs forms "GIFT". I mark other: Online Purchase and the value is the price you pay. I am not responsible for your customs fees and will not reimburse you for any taxes, VAT, or charges encrued by you the buyer. I will NOT change my policy for any circumstance. It is a federal crime in my country to falsify the customs form. YES, it may be legal in your country, but in mine, it is illegal to lie on a federal form.

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Last Updated: 7 Jul 2008 09:41:05 PDT home  |  about  |  terms  |  contact
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